Hospitality Hero 2017 for booking.com

Thanks to you, we’re a Hospitality Hero!

At Hadley Park House Hotel, we strive to provide the very best customer service and exceptional quality stay. To receive feedback from guests is extremely welcome, so we were delighted to hear that we had achieved a 2017 Guest Review Award from booking.com

Our hotel in Telford has won many awards and attained prestigious four-star status. This recognition is another example that our award-winning hotel works hard to maintain high quality standards and service.

Each year, booking.com likes to celebrate properties that are Hospitality Heroes! Properties that have a review score average of 8.0 and above are recognised and Hadley Park’s average score was an impressive ‘fabulous’ rating of 8.6.

According to booking.com, they are confident that these properties offer great guest experiences and their Guest Review Awards are a great way to showcase this achievement. The score is based on all reviews that were published on the website during the 24 months preceding.

Here are just a few comments from previous guests (taken from our page on the booking.com website)

“The breakfast was absolutely beautiful! The bacon melted in you’re mouth, couldn’t knock it! The bedroom and bathroom was superb! Loved every minute there, had the best night sleep in ages.”

“Very comfortable stay in quiet location. Good breakfast”

“I am gluten free usually have to go get a separate menu, here was told to go through the menu & we will work it so it is gluten free. Even given a free from roll with others I was dining with. Excellent!”

“Lovely staff, made to feel very welcome. I didn’t eat in the restaurant on the evening instead opting for room service – the food was excellent (I almost wished I had eaten in the restaurant and enjoyed a full 3 course meal)”

“Great food, both evening meal and the breakfast, rooms are very well finished. Staff very professional and helpful.  …”